Dilip Chawada

Experience

1. Infra Technology Specialist

   Cognizant

   Feb 2016 — Present

   Working as Datacenter administrator handling Data center operations and Infrastructure. Providing24/7 support for all Western union team including Windows/ Linux/ Network/ Application/Voice/Security/Storage/Backup/VMware/VDI/Hadoop/Oracle/WUBS/Seattlement/Tandem Working as Datacenter administrator handling NBU Appliance, Storage Library, Network Devices, load balancer and EMC storage such as VNX/Xtreme IO, Isilon, IBM AS400, Maintaining inventory of devices,(including UCS, IBM and HP servers, SAN devices, Cisco switches, Tapes,) Patch panel, Cabinet Capacity, Panduit power IP, Device count and third-party vendor equipment in the Datacenter. Providing support for vendors like IBM, DELL, EMC, Cisco, Oracle, First Data, Verizon, AT & T, Walgreen, Walmart, HP, Swift, Telefonica, Net spend, Hitachi etc. Installation of hardware to major component level (e.g, hard disk, NIC card, memory). Requesting user to raise a ticket for any Problem, Incident, change management using SNOW. Work with internal hardware team and vendors to help resolve complex technical issues, maintain high hardware level and influence future design to ensure ease of serviceability. Maintaining All MIS reports. DC Access Report. Application, Uptime/Downtime Report. Server Induction / D-Induction report, Hardware Failure Report. Creating SOP for Datacenter. Understand principles of Data center Capacity, space, power, cooling infrastructure. Assist Datacenter technician on tasks/project including the physical installation of cages, cables, shelving, routers, servers, PDU’s, modems and switches. Work with internal/external groups (i.e.) telecommunication service providers, equipment vendors, NOC customers) to assist with installation, troubleshooting, and repair equipment. Experience and managing multiple projects within the same time schedule. Work as technical lead with cross functional teams on large scale data center project and initiative.

Education

• Bharati Vidyapeeth's Jawaharlal Nehru Institute Of Technology

  Diploma

Skills

• Data Center
• Disaster Recovery
• Symantec Backup
• Management
• Solaris