Dilio Martinez-Tran
Operations Project Manager @Houseworks
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WORK HISTORY
Operations Project Manager @Houseworks
US
Improved business analytics methods for HouseWorks by developing multiple customized excel trackers including: caregiver recruitment, corporate recruitment, sales, HR compliance, and case manager trackers -Performed periodic maintenance and restructuring on excel trackers as requested-Designed Home Care SAAS & mobile app user interface (UI) alongside CEO,CPO, and COO using Mockflow WireFrames for sister company, eCaring-Collaborated with Director of Customer Success to write Business Requirements Documents (BRD) for eCaring’s Home Care SAAS-Performed data migration between different Home Care SAAS platforms and optimized migration process-Acted as liaison between leadership and project management team-Completed all project management related duties assigned by Director of Operations
EDUCATION
University of Massachusetts Boston
Bachelor of Science - BS
ABOUT DILIO MARTINEZ-TRAN
A highly motivated project manager with a demonstrated track record in service delivery and team management, with emphasis on clear communication and client satisfaction. Formal education in management and business with concentration in Information Systems and Business Analytics.
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