Dilia Santana

Dilia Santana

Executive Professional with Strong Team & Project Management - A \"Forest through the Trees\" Thinker

Role
Customer Service Ambassador at Delta Air Lines
Location
New York, NY, US
LinkedIn followers
500 followers

About Dilia Santana

Award-winning brand communicator with a strong history of identifying and creating new…

Experience

  1. Customer Service Ambassador

    Delta Air Lines

    Feb 2012 — Present · Elmhurst, NY, US

    Customer Service Ambassador; Delta Care Team member; Complaint Resolution Officer

Skills

  • Nonprofit Organizations
  • Marketing Strategy
  • Strategic Planning
  • Leadership
  • Oncology
  • Publications
  • Grant Writing
  • Workshop Facilitation
  • Program Development
  • Strategy
  • Government
  • Global Health
  • Organizational Development
  • Event Planning
  • Crisis Communications
  • Strategic Communications
  • Healthcare
  • Public Relations
  • Human Resources
  • Internal Communications
  • Policy
  • Entrepreneurship
  • Not for Profit
  • Social Marketing
  • Community Development
  • International Relations
  • Leadership Development
  • Program Management
  • Public Health
  • Partnerships
  • Fundraising
  • Corporate Communications
  • Health Policy
  • Business Strategy
  • Social Impact
  • Public Speaking
  • Research
  • Proposal Writing
  • Corporate Social Responsibility
  • Grants

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