Dileep Krishna

Salesforce Certified PD1, OmniStudio Developer, Agentforce Specialist & AI Associate | Trailhead Ranger

Role
Senior Associate at Cognizant
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Dileep Krishna

I am a Salesforce Developer with 7+ years of experience specializing in Lightning Web…

Experience

  1. Senior Associate

    Cognizant

    Feb 2024 — Present · Hyderabad, IN

    Analysed project requirements and collaborated with clients and team members to ensure alignment and clarity.• Configured and managed user profiles, roles, and permissions for workforce management tools and data access.• Developed and maintained dashboards and reports for real-time tracking of agents\' performance.• Implemented REST APIs to integrate with third-party systems.• Created Batch Apex, Triggers, and Test Classes.• Deployed components using Change Sets, Copado, and AutoRABIT.• Implemented Lightning Web Components (LWC) for shared service Salesforce orgs.• Designed and implemented a robust CI/CD process to streamline software development and deployment workflows.• Created branches and tags using GitHub.• Maintained Git repositories, handling releases, and branching activities for GitHub.• Created branches, tags, and managed merge activities using Git.• Managed source code using Git and ensured proper branching strategies.• Created and maintained repositories on GitHub, including managing permissions• Designed, developed, and deployed Apex classes, controller classes, batch classes, and Apex triggers to achieve complex business functionalities.• Written Apex test classes for unit testing, including data testing, positive/negative scenarios, and assert checks with a minimum code coverage of 85%.• Created custom objects and fields for transactional and contractual information.• Created templates, approval processes, approval page layouts, and defined approval actions to automate processes.• Created various profiles, roles, and page layouts, assigning permissions based on organizational hierarchy requirements.

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Dileep Krishna — Senior Associate at Cognizant in Hyderabad, TG, IN | Unifers