Dileepan C
Technical Lead @ Cognizant | Application Support (L2/L3) | Driving Automation • Incident Management & Service Reliability | Azure DevOps | Retail & Consumer Goods
- Role
- Technical Lead at Cognizant
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Dileepan C
I’m an L3 Software Engineer / Application Support Analyst with 7+ years of experience maintaining high-availability systems in the Retail & Consumer Goods domain. I specialize in incident management, root-cause analysis, automation, and SRE-aligned support, ensuring reliability and smooth operations for business-critical applications.I focus on improving productivity through proactive monitoring, automation, and continuous process optimization. Known for reducing recurring issues, enhancing stability, and collaborating closely with cross-functional teams to drive measurable operational impact. Core strengths: Production Support (L2/L3), Incident & Problem Management Monitoring & Troubleshooting: Splunk, Grafana, ServiceNow Automation & Integrations: Redwood, Dell Boomi CI/CD & DevOps: Azure DevOps, GitLab, Jenkins Application debugging, log analysis, deployment support Strong communication, stakeholder coordination, and team mentoringI’m passionate about improving system reliability, streamlining workflows, and building efficient, scalable support practices that drive business productivity.
Experience
Technical Lead
Nov 2025 — Present · Coimbatore, IN
Education
Dhanalakshmi srinivasan college of engineering
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
2014 — 2018
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.