Dileepama Ratnayake

Sales Administrator @Stanborough Press Limited

Grantham, GB

Serve as the primary contact for local and international sales inquiries, providing excellent after-sales support- Communicate effectively with new and existing customers via email and phone to drive sales and build strong relationships- Process sales orders accurately using the SAGE system, coordinating with dispatch to ensure timely delivery- Prepare and manage export documentation including invoices and packing lists to support international shipments- Respond promptly and professionally to customer enquiries, concerns, and requests, ensuring high customer satisfaction- Collaborate with internal teams and external partners to resolve issues and enhance service quality- Manage local and international subscription and standing order accounts, maintaining accuracy and reliability- Oversee retail website accounts to ensure seamless customer access and experience.