Dileep P.
AIPMM, PSPO, CSPO, ITIL V4 MP, ITIL V3 Expert, COBIT 5, Prince2 Practitioner, UiPath Business Analyst Professional, ISO 27K, Lean Six Sigma Green Belt
- Role
- Assistant Director - Rpa Product Management - Global Services at EY
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Dileep P.
Seasoned professional with a strong background in product lifecycle management…
Experience
Assistant Director - Rpa Product Management - Global Services
Oct 2020 — Present · IN
Managed complete lifecycle of UiPath RPA products, including release, support and service adoption.• Accelerated marketing efforts for UiPath RPA products to boost adoption across service lines.• Led the infosec and privacy impact assessment of UiPath RPA products prior to deployment.• Managed operations of the Center of Excellence (CoE) team alongside Product Consultants.• Facilitated recurring discussions with vendor to evaluate performance metrics and for product enhancements.• Examined operational procedures and captured relevant details to support automation initiatives.• Identified and escalated potential privacy and security risks within systems.• Delivered tailored RPA training solutions to enhance the service adoption of attended automation within the organization.• Contributed and managed the RPA CoE knowledge base repository.• Acted as a representative for the Global Services RPA CoE in internal forums.• Monitored the vendor performance against contract terms and service level agreements (SLAs).
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