Dileep Edula

Program Manager | TPM | Workforce Management Strategist | Release Manager | Driving Enterprise WFM Transformations

Role
Project Manager, Tpm,workforce Management Portfolio Lead, Product Owner, Wfm Consultant - Starbucks at Infosys
Location
Redmond, WA, US
LinkedIn followers
500 followers

About Dileep Edula

With 17+ years in IT and Workforce Management, I specialize in leading transformative projects that bridge technology and business strategy. My journey spans hands-on development, enterprise implementations, and strategic leadership roles—including Project Manager, Program Manager, Portfolio Lead, and Release Manager.I’ve delivered impactful solutions for industry leaders like Starbucks, PepsiCo/Frito-Lay, Ricoh, and MoneyGram. One of my proudest achievements: steering Starbucks’ transition from UKG/Kronos to Blue Yonder across stores—an effort that blended technical precision with cross-functional collaboration.My expertise covers UKG/Kronos, Blue Yonder/JDA, Oracle EBS, and PL/SQL development, with a focus on Time & Attendance, Labor Forecasting, Scheduling, and Payroll Processing. I thrive in fast-paced environments, driving results through Agile and SDLC methodologies, and mentoring teams to exceed expectations.Whether it’s writing RFPs, managing vendor relationships, or translating business needs into scalable solutions, I bring a mix of strategic thinking, technical depth, and people-first leadership to every challenge.

Experience

  1. Project Manager, Tpm,workforce Management Portfolio Lead, Product Owner, Wfm Consultant - Starbucks

    Infosys

    Oct 2018 — Present · Seattle, WA, US

    Highly experienced IT professional and Project Manager with over 16 years of expertise in the design, development, implementation, support, and configuration of Workforce Management applications, including UKG/Kronos, Blue Yonder/JDA, and Oracle Applications. Proven track record of delivering complex projects on time as a Project Manager, Program Manager, and Workforce Management Portfolio Lead for 7+ years. Skilled in managing end-to-end implementations, leading onsite-offshore teams, providing production support, and driving post-rollout enhancements.•Proficient in program management, collaborating with cross-functional teams, product vendors, end-users, and multiple stakeholders to ensure seamless project delivery. Demonstrated expertise in writing RFPs, crafting Statements of Work (SOWs), and managing vendor relationships. Strong leadership and project management abilities with a focus on prioritization and deadline adherence in fast-paced environments.•Extensive experience with notable clients including Starbucks, PepsiCo/Frito-Lay, Ricoh, and MoneyGram. Successfully led the design and implementation of the Blue Yonder Workforce Management Application for Starbucks, overseeing the transition from UKG/Kronos to Blue Yonder/JDA for over stores.•Expert in troubleshooting Time & Attendance, Labor & Forecasting, Scheduling, and Reports in Blue Yonder and UKG/Kronos, with specialized skills in Pay Rule configuration, Payroll Processing, WIM interface troubleshooting, and PL/SQL procedure modifications for UKG/Kronos reports. Adept at analyzing business requirements and translating them into use cases for Testing Specifications documents.•Proficient in managing projects using SDLC and Agile Scrum methodologies. Known for strong leadership, interpersonal, analytical, and negotiation skills, with a proven ability to mentor individuals and foster cohesive team environments to maximize productivity.

Education

  • Sri Krishnadevaraya University

    Master of Computer Applications (MCA), Computer Science

    2005 — 2008

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Dileep Edula — Project Manager, Tpm,workforce Management Portfolio Lead, Product Owner, Wfm Consultant - Starbucks at Infosys in Redmond, WA, US | Unifers