Dilara Gurcu
Senior Customer Success Manager @Unity
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WORK HISTORY
Senior Customer Success Manager @Unity
Paris, FR
Manage post-sales relationships for 10+ EMEA enterprise customers, driving adoption, engagement, and measurable business impact on Unity Engine as a self-serve product.Build local partnerships and generate pre-sales opportunities in the French market.Provide strategic guidance to ensure customers meet KPIs and business objectives.Maintain retention by aligning cross-functional teams to deliver tailored solutions.Advocate for customer needs with Product and Support teams, influencing roadmap decisions.Drive upsell and cross-sell initiatives as a strategic advisor on additional products and services.
EDUCATION
Yeditepe University
Bachelor of Applied Science (B.A.Sc.), Psychology
American Collegiate Institute
4,46 / 5,00
ABOUT DILARA GURCU
Results-driven Customer Success leader with 12+ years of multi-industry expertise across…
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