Dikshit Verma
💻 Internal IT Support Specialist | Enabling Teams Through Technology 🎓 BBA | MBA in HR & Marketing 🏢 Formerly at Intelenet | Convergys | Accenture | Dell
- Role
- Senior Technician at TP
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Dikshit Verma
With over 7 years of diverse experience in customer support, technical support, and…
Experience
Senior Technician
Apr 2025 — Present
Provide technical support for hardware and software issuesInstall and configure desktops, laptops, and softwarePerform system updates, patches, and upgradesTroubleshoot network connectivity and printer issuesManage user accounts and permissions (Active Directory)Maintain system security and antivirus protectionRespond to and resolve help desk ticketsDocument technical issues and solutionsAssist in data backup and recovery tasksSupport onboarding of new usersEducate users on IT policies and basic troubleshooting
Education
Swami Vivekananda Subharti University, Meerut
Master of Business Administration - MBA
2022 — 2024
Guru Gobind Singh Indraprastha University
Bachelor of Business Administration - BBA
2011 — 2015
Swami Vivekananda Subharti University, Meerut
Master's degree
Swami Vivekanand Subharti University (SVSU), Meerut
Master of Business Administration - MBA
2022 — 2024
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