Diksha Sharma

Management and marketing

Role
Customer Service Assistant at B Music
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Diksha Sharma

I am passionate about Human Resource Management and Graduated in Master of Science…

Experience

  1. Customer Service Assistant

    B Music

    Nov 2022 — Present · Birmingham, GB

    Managing Bar and restaurant service operations to cater to over customers daily.• Managing a team of Bar assistants to provide effective customer service.• Maintaining compliance with the rules and practice of the bar license and licensing laws.• Managing the operation of till, POS, money handling and daily reconciliation of Cash.• Compliance with Health and safety standards according to Health and Safety at Work Act 1974.• Delivering a high-quality customer experience.• Promoting arts programmes to customers as part of the service provision.

Education

  • Birmingham City University

    Master of Science - MS

    2022 — 2023

  • KES Shroff college of commerce

    Bachelors in business management studies

    2018 — 2021

  • CIPD Qualifications

    Associate's degree

    2022 — 2024

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Diksha Sharma — Customer Service Assistant at B Music in Mumbai, MH, IN | Unifers