Dijon Bathersfield

Experience

1. Operations Specialist

   Enjoy Technology, Inc

   Aug 2021 — Present · Queens, NY, US

   Facilitated multiple warehouse inventory distribution Managed large flow of customer accounts daily and maintained proper account informationFamiliar with different sized Mobile Containers as well as fleetFamiliar with Public Transit obstacles and have aided in trouble shootingPiloted multiple programs and projects promoting smoother, more structured and effective daily proceduresFluent in multiple ERP and POS systems Intermediate proficiency in using Google SuiteUtilized Slack, JIRA, WINK, and Helpdesk to create, support, escalate and resolve ticketsAdept in researching patterns, variances and system errors, maintaining inventory accuracyObserved market trends and planned inventory allocations accordinglyCoached and trained new hires on best practices and provided ways to go about their tasks more efficiently, offering helpful tips Created and strengthened bonds internally within teams as well as externally, communicating through multiple platforms to complete projectsBuild team morale and helped establish positive culture in the workspaceStrong in omni channel logistics managementPartner systemsIn house ERPOpened and set up a new central facility, the biggest in the company at the timePrevented promises to customers from being broken by working with multiple departments to ensure items were ready to be sent out to customersTrained leads and managers in daily and higher level tasks to reduce and resolve variances in inventoryFacilitate preparation and carry out of multi warehouse inventory audit monthlyHelped onboard AppleLearned systems in Backstage, EasyPay and Apple Participated in SLOD assignment and utilized Capcom, D3+ and Live Schedule to keep an eye on market health as well as monitor performances and identify opportunities Aided experts real time in Solutions, Inventory, Trust and Safety Issues as well as moraleLead huddles based on strategy, knowledge and company values