Digvijayk Bhatnagar

System Administrator @M3bi - A Zensar Company

Gurugram, IN

Client Location- American Express, Gurugram, Haryana, India• Installed, configured, and upgraded monitoring and logging tools such as Dynatrace and Splunk, integrating them into the enterprise observability ecosystem.• Administered and maintained Dynatrace for full-stack application monitoring, including setup and configuration of Host Agents, Web Agents, and One Agents to ensure end-to-end observability across environments.• Managed centralized log aggregation using Splunk, facilitating effective incident analysis and operational troubleshooting across applications and infrastructure.• Automated monitoring configurations using Dynatrace APIs for streamlined dashboard creation, alert management, and consistent monitoring setup.• Developed and maintained operational dashboards and alert mechanisms to monitor key performance indicators (KPIs) and service level agreements (SLAs).• Performed regular application and infrastructure health checks, analyzed logs via Splunk, and supported resolution of critical incidents by identifying underlying operational issues.• Handled patching, validation, and vendor coordination, ensuring smooth operation and timely resolution of infrastructure-related issues.• Upgraded and fine-tuned observability platforms to enhance performance and ensure scalability in production and staging environments.• Delivered end-user training and operational documentation for Dynatrace and Splunk, enabling teams to perform proactive monitoring and effective root cause analysis.• Led the onboarding and configuration of Dynatrace for various environments, ensuring seamless integration aligned with operational monitoring standards.• Acted as the operational owner for CI/CD environments, supporting reliability and availability of toolchains, pipelines, and system integrations.• Collaborated with DevOps and release teams to oversee and maintain CI/CD deployment pipelines, ensuring stability and adherence to release standards.

CCS (Chaudhary Charan Singh)University

Bachelor of Computer Applications (BCA)

Swami Vivekanand Subharti University(SVSU)

Master of Business Administration - MBA

Central Board of Secondary Education

HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES