Digvijay Mishra
Network Security Engineer @NTT Data Inc | Fortinet SD-WAN, NGFW, FMG/FAZ | Palo Alto NGFW & Panorama | Cisco ASA & FTD | PCNSA | NSE
- Role
- Security Managed Services Engineer (L2) at NTT DATA, Inc.
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Security Managed Services Engineer (L2)
Sep 2025 — Present · Mumbai, IN
As an operations and troubleshooting specialist, I handle firewall issues and network incidents for enterprise customers across Fortinet, Cisco ASA/FTD, Palo Alto, and Check Point. I join customer calls to analyze and resolve problems like VPN tunnel failures, routing conflicts, NAT misconfigurations, and policy issues. My role focuses on quick root cause identification, solution implementation, and maintaining secure, reliable network services. By combining hands-on technical expertise with effective customer communication, I ensure issues are resolved efficiently, minimizing downtime, and building trust. This role reinforces my skills in network security operations and incident resolution.
Education
Pillai College of Engineering
Bachelor of Technology - BTech
2018 — 2022
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