Digna Fortuna

Account Manager, Medicare Advantage Plus (Map) @Fidelis Care - New York

Bronx, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Account Manager, Medicare Advantage Plus (Map) @Fidelis Care - New York

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NY, US

EDUCATION

2012 — 2012

POHS

NY Life, Accident, and Health Insurance Agent/Broker, NY Life, Accident, and Health Insurance

2000 — 2001

La Guardia Community College

Customer Services Training, Manage Care

SKILLS

Exceptional ListenerRisk ManagementStrategic PlanningProcess ImprovementCustomer ServiceHighly Detail OrientedComplaint InvestigationsDocument ReviewOutstanding Interpersonal Communication SkillsManagementTeam BuildingPay Close Attention to DetailGrievancesResourceful Problem-SolvingData EntryBilling SolutionsLeadershipHealth InsuranceManaged CareInvestigative ReportingComputer-Literate PerformerMedicaid Managed Care

ABOUT DIGNA FORTUNA

Health Benefit Representative and Grievance Appeals Coordinator | Healthcare Connect with me on LinkedIn u••••••••@gmail.comAll Professional Invitations to Connect Welcome.LION – LinkedIn Open HR Managers, Hiring Managers connect with me to get access to my network deep in industry Managed Care Professional with strong background in Customer Service and Insurance Marketing. Reliable, organized and highly detail oriented.I have experience in processing clients\' health insurance applications, resolving members’ inquiries, billing issues and complaints. Interacted efficiently and worked with all staff levels and departments as well as members and providers. I am fluent in Spanish.To explore this further, Call me now at (71••••••39.

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Digna Fortuna — Account Manager, Medicare Advantage Plus (Map) at Fidelis Care - New York in Bronx, NY, US | Unifers