Mark Digman

About Mark Digman

I am a delivery and portfolio leader responsible for complex client engagements in…

Experience

1. Associate Director

   Vitech Systems Group

   Nov 2016 — Present

   I lead multi-track solution delivery teams, ensuring functional designs align with client requirements and resolving escalated issues to maintain high satisfaction levels. My focus extends beyond technical delivery to fostering a culture of collaboration, growth, and excellence within my teams.I define and deliver high-quality product strategies, roadmaps, and program increment objectives, enabling agile teams to achieve measurable business outcomes. By driving process improvements, implementing automation, and standardizing best practices, I consistently optimize resource allocation, reduce delays, and deliver exceptional quality.People management is at the heart of what I do. I take great pride in mentoring my direct reports, helping them navigate challenges, and supporting their professional development. I am committed to fostering a culture where every team member feels valued, empowered, and equipped to succeed. By leading with empathy and respect, I have built high-performing teams that consistently exceed expectations.Additionally, I collaborate closely with internal and external stakeholders to ensure alignment between project delivery, corporate goals, and client needs. My ability to balance strategic vision with hands-on leadership has earned me recognition as a trusted leader and mentor within the organization.

Education

• University of Iowa

  Biomedical Engineering

  1996 — 1998

• Wisconsin School of Business

  MBA, Brand & Product Management

  2008 — 2010

• University of Nebraska-Lincoln

  BSBA, Management & Information Systems

  1996 — 2000

Skills

• Software as a Service (Saas)
• Business Intelligence
• Software Development
• Scrum
• Data Analysis
• Segmentation
• Business Analysis
• Customer Relationship Management (Crm)
• Management Consulting
• Software Development Life Cycle (Sdlc)
• Analytics
• Business Process Improvement
• Cross-Functional Team Leadership
• Enterprise Software
• Customer Insight
• Strategy
• Product Development
• Program Management
• Agile Project Management
• Product Management
• Process Improvement
• Sdlc
• Loyalty Programs
• Requirements Analysis
• Crm
• Pmp
• Leadership
• Professional Services
• Loyalty Marketing
• Business Analytics
• Competitive Analysis
• Customer Experience
• Saas
• Project Management
• Strategic Planning