Diganta Bhattacharya
Engagement Delivery Lead at Cognizant
- Role
- Associate Director at Cognizant
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Diganta Bhattacharya
Experienced Technology executive with a distinguished management career spanning over more than 25 years. Skilled in Global Delivery, IT Strategy, Management and Pre-sales. Can build a long-lasting relationship of mutual respect & trust with Team, Partners, Colleagues & Clients to achieve Result & ensure Constant Growth for all. Experience with extensive hand on experience on managing large accounts across different technologies in different domain primarily Insurance, Healthcare, banking, Metals & Mining, Retail and Airlines. Detailed understanding of the operational governance and financial parameters of account management. Working experience in multiple cultural areas in different parts of the Globe. Spend a significant time in Non-English speaking geography Key Competencies : Global deliveries, Execution, Account Management, Delivery Leadership, Coaching & Mentoring, Building Successful Teams, Relationship Management. Currently managing ADM deliveries of APAC Insurance clients for Cognizant. ASEAN/GCN/Japan/ANZ region.
Experience
Associate Director
Aug 2018 — Present · IN
Delivery Partner1. For an India based Insurer based out of Mumbai, having the overall ownership of End-to-end greenfield development of their i) Claims portal & ii) Managing policy issuance for their new Business. For France based Global Insurer, for their Japan Operation. Provided 24*7 infra operational support in Japanese language 100% from offshoreManaged tripartite transition Setup the Initial team, Defined the operating model for steady state support. Streamlined and re-baselined the SLAs based on support parameters. for Multiple Insurance accounts in ASEAN, GCN and Japan geography for different Insurance customer primarily in Life domain.
Education
IIEST, Shibpur
B.E
1991 — 1995
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