Dietrich Moore

About Dietrich Moore

I\'m a passionate and purpose-driven leader with over 20 years of experience in higher education, where I\'ve had the privilege of guiding individuals and teams toward growth, excellence, and meaningful outcomes. Whether serving as a coach, advisor, or administrator, I’ve consistently focused on empowering people to reach their full potential—professionally, academically, and personally.My leadership style is rooted in servant leadership: I believe the best results come from listening first, building trust, and leading with empathy and integrity. Over the years, I’ve led initiatives that improved student success, strengthened community partnerships, and enhanced organizational effectiveness. I\'m particularly energized by opportunities to mentor others, build high-performing teams, and help shape positive, inclusive cultures.

Experience

1. Customer Service Manager

   Oregon Department of Transportation

   Apr 2025 — Present

   I oversee multiple DMV field office operations with a strong focus on service quality, employee engagement, and customer satisfaction. I manage teams, resolve complex service issues, and ensure compliance with state policies and regulations. As a first point of escalation, I work closely with the public, internal staff, and partner agencies to deliver efficient, high-quality service in a fast-paced, customer-facing environment.

Education

• University of Oregon

  Bachelor of Science

• University of Oregon

  Master of Education (MEd)

Skills

• Project Planning
• Coaching
• Recruiting
• Sports
• Mentoring Collegiate Student Athletes
• Higher Education
• Public Speaking
• Student Development
• Academic Advising
• Athletics
• Teaching