Diego Villagomez
Admissions Coordinator @Charlie Health
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WORK HISTORY
Admissions Coordinator @Charlie Health
TX, US
Admissions Coordinator | Charlie HealthAs an Admissions Coordinator at Charlie Health, I serve as the first point of contact for clients and families navigating complex mental health challenges. My role blends clinical intake coordination with relationship management, ensuring each individual is guided smoothly from initial outreach through program enrollment.I specialize in: • Building trust with clients and caregivers during high-stress moments •Conducting needs assessments to determine program fit •Coordinating benefits verification and pre-authorizations •Managing multiple cases simultaneously while ensuring follow-up, conversion, and documentation accuracy • Collaborating cross-functionally with clinical, insurance, and intake teams to streamline the onboarding processThrough empathetic communication and operational precision, I help clients access life-saving care—while driving enrollment outcomes and improving system efficiency.
EDUCATION
Texas McCombs School of Business
Marketing Major, Business Administration, Management and Operations
The University of Texas at Austin
Bachelor of Business Administration, Marketing
ABOUT DIEGO VILLAGOMEZ
Results-driven Channel Development Representative with a strong foundation in marketing and media from the University of Texas at Austin. Experienced in driving lead generation, building relationships, and exceeding sales quotas, as demonstrated by consistent performance at Oracle NetSuite. Proven track record of managing customer portfolios, optimizing marketing strategies, and fostering business growth through strong partnerships. Passionate about data-driven insights, relationship development, and exploring new opportunities in sales and marketing. Fluent in Spanish and always eager to learn and innovate in dynamic industries.
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