Diego R.
Senior Product Designer @CLARK
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WORK HISTORY
Senior Product Designer @CLARK
Berlin, DE
Spearheaded product design initiatives in key insurance verticals (P&C, Life, and Property), contributing to higher policy conversion and customer retention· Led growth-focused design efforts, optimizing onboarding and smart switch flows to improve acquisition and engagement across the German market· Collaborated closely with data, marketing, and engineering teams to build scalable, data-informed experiences· Introduced experimentation practices (A/B testing, funnel analysis) to drive iterative improvements across critical user journeys· Maintained high standards of usability, accessibility, and consistency in close collaboration with UX designers and engineers
EDUCATION
CICE Escuela Profesional de Nuevas Tecnologías
Máster en Diseño y Desarrollo Web Adaptativo con Tecnologías W3C (MDI), Diseño multimedia
Universidad Internacional de La Rioja
Bachelor of Arts - BA, Humanities/Humanistic Studies
IxDF - The Interaction Design Foundation
Gestalt Psychology and Web Design, UX
IxDF - The Interaction Design Foundation
Human-Computer Interaction - HCI Course, Diseño industrial y de productos
Massachusetts Institute of Technology
MASTERING INNOVATION & DESIGN-THINKING
IE Business School
Master In Customer Experience & Drive User-Centered Innovation, Innovation
University of the Arts London
Bachelor of Arts - BA, Interaction design
ABOUT DIEGO R.
As Senior Product Designer at CLARK, over three years have been dedicated to revolutionizing user flows and streamlining sales processes in the P&C and Live and Property sectors. The team has consistently enhanced usability and scalability, delivering seamless customer journeys from acquisition to conversion. Collaborative efforts with UX designers and software engineers have ensured high standards in design execution and product performance.
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