Diego Villacres
Learning and Performance Coordinator @Assiniboine Credit Union
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WORK HISTORY
Learning and Performance Coordinator @Assiniboine Credit Union
Winnipeg, MB, CA
EDUCATION
Universidad Internacional del Ecuador
Bachelor of Business Administration - BBA
Universidad San Francisco de Quito
Diploma
The University of Winnipeg
Postgraduate Degree
Universidad San Francisco de Quito
Diploma
Universidad San Francisco de Quito
Diploma
University of Manitoba
Certificate in Program Development for Adult Learners (PDAL)
Escuela de Empresas USFQ
Diploma
ABOUT DIEGO VILLACRES
Bilingual Human Resources and Learning & Development professional with 6+ years of experience driving organizational growth through strategic training design, project and performance management, recruitment, and HR administration. Skilled in the full training lifecycle, from needs analysis and content development to program delivery and ROI-based evaluation, using tools like UKG Pro Learning (LMS), Articulate 360, Vyond, Adobe Photoshop, Adobe Illustrator, InDesign, Canva, Prezi, Padlet, and ElevenLabs. Proven ability working with stakeholders and integrating adult learning principles, and Universal Design for Learning (UDL) to boost learner engagement and business KPIs. Strong communicator in English and Spanish, with advanced proficiency in Microsoft Office Suite for reporting, documentation, and internal communication.
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