Diedrea Vizedom

About Diedrea Vizedom

I am a results-driven healthcare operations executive with a proven record of leading large, multi-site networks through operational transformation, process excellence, and cultural alignment. Over the past decade, I’ve built a career on developing sustainable systems that drive efficiency, compliance, and exceptional patient experiences.As Senior Director of Operations at Alternate Solutions Health Network, I lead enterprise-level initiatives supporting 26 home health agencies, shaping operational strategy, business continuity, and quality performance across an organization. My leadership style emphasizes collaboration, accountability, and a steadfast commitment to “We Care Like Family” — ensuring both people and processes thrive.I’m passionate about advancing operational excellence through Lean methodology, data-informed decision-making, and empowering leaders to deliver measurable results. With an MBA from Indiana Wesleyan University and certification as a Patient Experience Professional (CPXP), I bring a balanced perspective that integrates business acumen, regulatory understanding, and human-centered leadership.

Experience

1. Senior Director of Operations

   Alternate Solutions Health Network

   Jul 2024 — Present

   Direct enterprise-level operations across 26 home health agencies, ensuring organizational alignment, compliance, and efficiency within a $250M network.• Develop and refine the Agency Operating Model to strengthen cross-regional collaboration and standardization across seven Regional Vice Presidents.• Lead business continuity and emergency preparedness programs, including hazard analysis, after-action reporting, and readiness planning.• Drive cost optimization initiatives achieving $150K in savings within six months through supply chain and resource alignment.• Oversee network-wide onboarding and cultural integration initiatives promoting the “We Care Like Family” ethos.• Spearhead operational performance improvements reducing visit per episode (VPE) and case mix weight (CMW), optimizing CMS reimbursement and care quality.• Mentor leaders in customer service, training, and instructional design, fostering engagement and accountability across teams.

Education

• Indiana Wesleyan University

  Master of Business Administration (M.B.A.), Business Administration, Management and Operations

  2015 — 2017

• Miami University

  Bachelor of Arts (B.A.), Zoology/Animal Biology

  2009 — 2012

• Monroe High School

  Diploma

  2005 — 2009