Dicran Babayantz

Director of Customer Success @HCLSoftware

Milan, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Director of Customer Success @HCLSoftware

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Milan, IT

Responsabile in HCL Software del successo dei piani e dei principali progetti strategici dei nostri Top Accounts con un focus su \"delivering exceptional value and support\". L’obiettivo è che nostri clienti ottengano il massimo valore dai loro investimenti nelle nostre soluzioni, consolidando la fiducia nelle nostre tecnologie e mantenendoci come la loro prima scelta.Per raggiungere questi obiettivi, mi è possibile, ove necessario, mobilitare risorse HCL di ogni livello, inclusi Top Corporate Executives, Global Product Executives, Top Architects e personale tecnico avanzato fino ai laboratori centrali di HCL.HCL Software fa parte di HCLTech all\'interno del Gruppo HCL. Il Gruppo genera un fatturato annuale di oltre 13,4 miliardi di dollari statunitensi ed è una società tecnologica globale con professionisti operanti in 60 paesi.

EDUCATION

2001

Henley Business School

Executive Management Certificate, MBA

SKILLS

OutsourcingChannelSoftware as a Service (Saas)Business DevelopmentThought LeadershipMobile DevicesCloud ComputingMarketing ManagementStart-UpsStrategyManagementTelecommunicationsSolution SellingBusiness PlanningIT StrategyLeadershipChannel PartnersProduct MarketingStrategic PartnershipsProgram ManagementCustomer Relationship Management (Crm)Pre-SalesManagement ConsultingBusiness TransformationChange ManagementMarketing StrategyNew Business DevelopmentStart-UpEnterprise SoftwareProject ManagementMarketingConsultingAnalyticsBusiness StrategyCrmBusiness IntelligenceBusiness Process ImprovementGo-to-Market StrategyBusiness AnalysisSales Enablement

ABOUT DICRAN BABAYANTZ

Executive leader with 30+ years of experience across enterprise software, multinational organizations and mid-sized companies. I specialize in turning complexity into clear, scalable and future-proof operating models, supporting organizations through growth, transformation and unexpected challenges. My background spans enterprise transformation, operational excellence, go-to-market and governance, with direct exposure to CEOs, Boards and the CxO suite in complex decision-making contexts. I combine strategic vision with hands-on execution, ensuring that strategy translates into measurable results, resilient structures and sustainable performance. Press & profile (Italian):Personal profile on ChannelTech – ethics, innovation and leadership

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Dicran Babayantz — Director of Customer Success at HCLSoftware in Milan, IT | Unifers