Dicky Vajifdar
- Role
- Global Delivery Head Shipping & Logistics Business Process Outsourcing at Tata Consultancy Services
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Global Delivery Head Shipping & Logistics Business Process Outsourcing
Jul 2013 — Present
Global Delivery Head – Shipping & Logistics – Business Process Outsourcing * Provide insight, support and expertise to propel “growth” in shipping business * Deliver “top class” services to existing Clients from multiple sites across India & China* Managing a “highly motivated” and “result oriented” team of ~500 people* Complete “ownership” of financials (P&L) for Shipping & Logistics in Domain BPS* Create value, drive partnerships, provide consulting and increase Client wallet share* Drive delivery excellence, ensure tight governance/controls and minimize risks* Senior stakeholder Management at various CXO levels, including steering committees* Ensure operational metrics are in green!(Revenues, Margins, SLA, DSO, Attrition etc.)* Deepen Domain competency by training & developing “fresh” talent from the market
Skills
- Outsourcing
- Ocean
- Process Excellence
- International Logistics
- Bpo
- Shipping
- Continuous Improvement
- Business Process Outsourcing (Bpo)
- Logistics
- International Shipping
- Business Process Improvement
- Procurement
- Management
- Ports
- Transportation
- Warehousing
- Supply Chain Management
- Six Sigma
- Container
- Operations Management
- Operational Excellence
- Leadership
- Freight Forwarding
- Freight
- Process Improvement
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