Dick Gunstone
Manager Release Management and Service Introduction @Deloitte
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WORK HISTORY
Manager Release Management and Service Introduction @Deloitte
Ottawa, ON, CA
EDUCATION
Carleton University
BSc. Hon. (Biochemistry and microbiology), Biotechnology (Biochemistry/Microbiology)
Carleton University
BSC, Biotechnology
SKILLS
ABOUT DICK GUNSTONE
Dick Gunstone is a positive and professional individual, with 25 years of IT experience at WSIB, Andersen Consulting, Accenture, and Innovapost. Dick Gunstone’s background and strengths:· 8 years of management experience. Most recently he has led the Innovapost Online Channel Team in Ottawa (team of 8 – 12). · Has managed large and challenging application portfolios; often with conflicting demands· 20+ years of server, employee, and customer facing application support roles· Strong interpersonal skills; fosters collaborative relationships between clients, team members and other application stakeholders· Committed to adding value and building partnering relationships with key clients, as reflected in high Client Satisfaction scores over several years· Solid technical knowledge with strong problem solving and analytical stills· Strong written and verbal communication skills Dick Gunstone can lend assistance to your group in the following ways:· Lead a group of developers to resolve complex application problems· Manage a support team· Analyze business requirements; work with clients and developer teams to derive technical solutions· Manage application enhancement projects· Analyze development and support processes; document and implement process improvements
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