Dibyendu Singha Roy
Senior Relationship Manager @HomeLane
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WORK HISTORY
Senior Relationship Manager @HomeLane
Noida, IN
Responsible for store revenue generate. Colaboration with designing team.Enhanced customer satisfaction by implementing consultative sales techniques, leading 20% increase in repeat customers.Spearheaded relationship building initiative, boosting client retention by 10%. Collaborated across sales, marketing, and supply chain teams to improve project delivery timelines.Analyzed market trends and feedback to refine sales, increase in revenue. Observed and engage with customers seeking home interior solutions. Address customer concern and manage their expectations to ensure satisfaction
EDUCATION
The University of Burdwan
Bachelor of Arts - BA, Education
Kankuria Desh Bandhu High school
Higher secondary , Arts
ABOUT DIBYENDU SINGHA ROY
As a Senior Relationship Manager, I am a highly skilled professional with a proven track record of driving sales growth and exceeding targets. I possess a deep understanding of the sales process, exceptional communication skills, and a customer-centric approach that allows me to build strong relationships with clients and achieve high levels of customer satisfaction.
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