Dibyendu Sen
Senior Associate at Capgemini | Driving Client Satisfaction & Operational Excellence
- Role
- Senior Associate at Capgemini
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Dibyendu Sen
With over 3 years of hands-on experience in the BPO industry, I’ve developed a grounded and professional approach to customer service, process adherence, and communication. I began my career at Concentrix, where I worked as an Advisor for 3 years, supporting clients with precision, empathy, and clarity. That foundational experience taught me the importance of patience, process, and putting the customer first.Now, I’ve stepped into a new chapter at Capgemini as a Senior Associate, where I continue to build on those values while embracing new challenges and responsibilities. I believe that success lies in staying consistent, learning continuously, and holding onto the traditional work ethics of sincerity, punctuality, and humility.I am now aiming to grow further in the same domain, with a keen interest in contributing to reputed organisations, known for their professional culture and structured growth paths.If you\'re looking for someone who’s dependable, composed under pressure, and committed to long-term impact—I’d be happy to connect.
Experience
Senior Associate
Jul 2025 — Present · Kolkata, IN
Education
Madhyamgram APC Vidyayatan
Higher Secondary
2013 — 2014
Netaji Subhash Open University, Kolkata
Bachelor of Arts - BA, History
Madhyamgram APC Vidyayatan
Madhyamik
2012 — 2012
West Bengal State Council of Technical & Vocational Education and Skill Development (WBSCT&VE&SD)
Diploma of Education, Mechanical Engineering
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