Dibyendu Ray

About Dibyendu Ray

I am passionate about driving transformation, strengthening cybersecurity posture, mentoring teams, and delivering scalable, future-ready IT solutions that enable business continuity and innovation.

Experience

1. Information Technology Support Manager

   Ambey Mining Private Limited

   Apr 2025 — Present · Durgapur, IN

   Lead IT operations across multiple mining and project sites, ensuring high availability and rapid incident response.• Plan, design, and deploy complete IT infrastructure for new project locations.• Conduct IT audits to ensure compliance with corporate standards and implement corrective actions.• Manage Fortinet firewalls, security policies, and VPN infrastructure (IPsec & SSL).• Administer VMware vCenter, ESXi hosts, VMs with HA and vMotion.• Oversee NVR/DVR infrastructure ensuring 90-day video retention.• Manage centralized Wi-Fi infrastructure for seamless connectivity across sites.• Administer Active Directory and file servers with secure, structured access controls.• Monitor ISP and network performance for optimal uptime and reliability.• Manage DMS, IT policies, SOPs, scheduled backups, and operational checklists.• Ensure SLA compliance for helpdesk operations and address recurring issues.• Drive IT procurement, vendor coordination, and budget alignment.• Provide dedicated IT support to senior leadership.

Education

• DINOBONDHU COLLEGE

  B.COM, COMMERCE

  1999 — 2002

Skills

• Domain Name System (Dns)
• Dynamic Host Configuration Protocol (Dhcp)
• Mcsa
• Antivirus
• Firewalls
• Switches
• System Administration
• Printers
• Routers
• Active Directory
• Windows Server
• Hardware
• Ccna
• Operating Systems
• Networking
• Software Installation
• Vpn
• Computer Hardware
• Wireless Networking
• Dhcp
• Laptops
• Vmware
• Dns
• Team Management
• Servers