Dibyendu Mukherjee
Head of Customer Success @Myelsa The Complete Ecosystem For Tutors
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WORK HISTORY
Head of Customer Success @Myelsa The Complete Ecosystem For Tutors
Kolkata, IN
Building and driving the customer success outcome for this growth stage EdTech Startup- Driving new business in India and Bangladesh to expand revenues, renewal rates and reducing churn- Leading internal projects to streamline and aligned the sales, onboarding and success team- Recruit and training high potential individuals for each functional role- Managing mix range of B2B SaaS and PaaS products along with white label digital products to build them end to end and deliver within schedule- Some of the projects managed in last four months from ideation to successfully delivering the products - ClassWise‘s on demand online tutor hiring platform, Denevo Institute’s NIOS student onboarding ERP solution and Skywalk’s digital exam guide mobile application.
ABOUT DIBYENDU MUKHERJEE
I\'m a generalist and I solve problems. Last two decades of my career I have acquired…
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