Dibya Singh

Customer success Advisor - HighLevel | B2B | SAAS |

Role
Customer Success Advisor at HighLevel
Location
Varanasi, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Dibya Singh

As a Customer Success Specialist at SoftwareSuggest, I empower software buyers to make…

Experience

  1. Customer Success Advisor

    HighLevel

    Nov 2023 — Present · TX, US

    Guided clients in mastering complex technology for seamless adoption and long-term usage.>Assisted with onboarding and system setup to ensure smooth product implementation and success.>Monitored client progress, resolving inquiries promptly with proactive updates.>Recommended tailored product solutions aligned with individual client needs and goals.>Troubleshot and resolved software challenges in real time to minimize downtime.>Delivered onboarding support paired with industry insights to accelerate adoption.>Designed and automated workflows across Calendly,Zapier, Webhook etc.>Built chatbot flows and white-labeled automation tools to improve customer engagement and internal efficiency.>Provided performance dashboards and analytics reports to drive data-informed decision-making.>Maintained strong client relationships through consistent communication, trust-building, and proactive support.

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Dibya Singh — Customer Success Advisor at HighLevel in Varanasi, IN | Unifers