Dianne Strong-Summerhays
Senior Director, Customer Care @Harry & David
Medford, OR, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2022 — Present
Senior Director, Customer Care @Harry & David
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EDUCATION
1999 — 2002
Rogue Community College
Journalism
SKILLS
Customer SatisfactionManagementRisk ManagementBusiness Process ImprovementTeam LeadershipCustomer ExperienceInsuranceCross-Functional Team LeadershipCoachingMerchandisingSalesStrategic PlanningTeam BuildingRetailMicrosoft OfficeMicrosoft WordCustomer ServicePerformance ManagementOutlookMicrosoft AccessCall CenterCall CentersProcess ImprovementLeadershipBudgetsEmployee TrainingOperations ManagementP&L ManagementTrainingAccount ManagementContract NegotiationAccessBudgetingInventory ControlProgram Management
ABOUT DIANNE STRONG-SUMMERHAYS
Experienced Customer Care professional with a demonstrated, successful history of…
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