Dianne Rajasooriar
CSM @ Cubby | Helping SMB, Mid-Market & Enterprise Clients Scale Strategically | Solution Finder | Customer Obsessed | NRR & Renewals Focused |
- Role
- Customer Success Manager at Cubby
- Location
- Orem, UT, US
- LinkedIn followers
- 500 followers
About Dianne Rajasooriar
An experienced technical and strategic Customer Success Manager with 5.5 years demonstrating passion for delivering exceptional business value, driving retention and fostering strategic customer relationships. I\'ve worked in mid-sized, startup and corporate businesses - managed clients from onboarding through renewal, excelled in discovering customer needs, driving expansions and product adoption, providing proactive support, delivering customized solutions, and cross-functional collaboration internally to become more efficient in my role to reduce time to value and foster growth. I am personable and driven by the opportunities I see in the customer relationship whether that is to enhance a use case that already has been discovered and tried or implement new feature adoption.On my down time, you can find me still energized in social settings - whether that is serving others, gathering groups of friends to experience new things, hiking or playing tennis or pickle ball!(I prefer tennis hehe). On my own time, I love listening to podcasts around dissecting films, or Customer Success and watching international films/documentaries, the latest movie out in theaters or reading a book about business/CS or mystery books!\"The best time to talk about growth is when the customer is winning and realizing value.\"
Experience
Customer Success Manager
Aug 2025 — Present · Lehi, UT, US
Education
Loretto Abbey Secondary School
High School Diploma
Brigham Young University - Idaho
BA in Communications, (Advertising & Public Relations)
Skills
- Public Speaking
- Team Leadership
- Sales
- Finance
- Time Management
- Passion for Success
- Accounting
- Business Process
- Tamil
- Passion for Helping Others
- Passion for Quality
- Business Planning
- Organizational Leadership
- Keen Listener
- French
- Business
- International Business
- Piano
- Writing
- Business Ventures
- Microsoft Office
- Adobe Design Programs
- Advertising
- Public Relations
- Powerpoint
- Microsoft Word
- Microsoft Excel
- Customer Service
- Teamwork
- Social Media
- Leadership
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