Dianne McPhail
Human Resources Manager @Maxx North America Services
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WORK HISTORY
Human Resources Manager @Maxx North America Services
Edmonton, AB, CA
Oversee daily operations of the human resources department Collaborate with senior leadership to further enhance business objectives and strategies associated with employee relations, recruitment, retention, training programs, and company culture. Oversee benefits, compensation, progressive discipline, performance management, leaves of absence, investigations, talent, culture improvement and recognition, learning and development Maintain full legislative compliance and proactively recommend best practices and process enhancements. Lead a full overhaul of the onboarding process, streamlining workflows and reducing administrative bottlenecks. Design and deliver internal leadership development programs to upskill the senior leadership team Lead the recruitment process, ensuring the attraction and retention of top talent across all company levels to maintain talent pipelines and succession planning strategies. Fostering a positive organizational culture that promotes employee engagement, diversity, and inclusion. Managing performance management processes to support managers with performance management and disciplinary processes Partnering with senior leadership to enhance workforce planning, succession planning, and organizational development. Track and analyze HR metrics to measure HR effectiveness and make informed workforce and business decisions. Established a structured employee recognition program to drive retention and workplace culture. Oversee operations and all staff in the United States Create and manage budgetary and financial responsibilities within the HR department Develop new employment agreements and companywide policies to ensure compliance
EDUCATION
Fanshawe College
General Arts and Science Certificate, General Arts and Science, Focus on Business Applications
University of South Florida Muma College of Business
Certificate, Diversity, Inclusion and Equity
University of South Florida Muma College of Business
Ethical and Inclusive Leadership
University of Alberta
Leadership, Advanced Certificate in Leadership
University of Alberta
Certificate, Indigenous Canada
Troy University
Leadership
Humber College
Human Resources Management Diploma, Human Resources Management
ABOUT DIANNE MCPHAIL
In my role as a Human Resources Manager, I oversee a cross-border team delivering services to support employees throughout Canada and the US.A proven successful leader with expertise in Performance Management, Data Analytics and Metrics Analysis, Process Improvement, Leadership Development, Legislation Compliance, Change Management, Talent Management and Financial budgeting / forecasting responsibilities. I have a thorough knowledge of employment laws, compliance, and best practices. My success hinges on my ability to form robust connections with employees at every organizational level. I excel at conflict resolution, offering HR policy guidance, and communication strategies that cultivate a collaborative workspaceI am passionate about partnering with senior leaders to align the HR goals with the organizational values, vision, and mission to foster an engaged culture. I have successfully implemented several strategic initiatives, such as employee recognition, training and development, remuneration, on-boarding processes and benefits. I have leveraged my skills in MS 365, Google Workspace, Workday, ADP WFN, BambooHR, and Kronos Dimensions to streamline HR processes and workflows to provide insightful reports and recommendations. I am a proactive, self-starter, and optimistic leader who enjoys coaching and mentoring others, who thrive in a dynamic and collaborative environment.Member of CPHR, Alberta ChapterMember of SHRM, The Society of Human Resources Management
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