Dianne Conklin
Experienced Leader in the Service and Finance Industry.
- Role
- Manager Collections Dispute Resolution at Iron Mountain
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Dianne Conklin
Creative and highly motivated professional with more than 15 years of progressive…
Experience
Manager Collections Dispute Resolution
May 2019 — Present · Royersford, PA, US
Manager of a global collections disputes team handling complex billing and collections disputes. Focusing on fully solving customer facing issues, making invoices collectable, and reducing the customer effort
Education
Cabrini College
Master's Degree
2007 — 2012
Albright College
Bachelor's Degree
1980 — 1984
Skills
- Business Process Improvement
- Continuous Improvement
- Analysis
- Change Management
- Asset Management
- Vendor Management
- Facilitation
- Management
- Team Building
- Team Facilitation
- Negotiation
- Customer Service
- Collections
- Program Management
- Performance Management
- Strategic Planning
- Leadership
- Operations Management
- Coaching
- Training
- Project Management
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