Dianna Hensley

Technical Account Manager II at Nice CXone

Role
Technical Account Manager Ii at NiCE
Location
Cincinnati, OH, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Dianna Hensley

A seasoned IT business professional with 25 years of progressive experience in telecommunications and contact center implementation and delivery. Passionate about customer support with proven management and business engagement skills in executing complex, large scale global enterprise solutions. Extensive experience providing support, consulting and technology services in varied capacity within IT. Key skill is my ability to communicate effectively with both technical and non technical audiences. Being able to liaise between these different groups allows me to effectively serve and collaborate with cross functional teams, manage projects, build relationships, define and deliver solutions and provide excellent customer satisfaction. My goal is to provide excellent technical service and support.

Experience

  1. Technical Account Manager Ii

    NiCE

    Sep 2020 — Present

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Dianna Hensley — Technical Account Manager Ii at NiCE in Cincinnati, OH, US | Unifers