Dianna Dolinger

About Dianna Dolinger

Currently District Operator for HMSHost overseeing plaza\'s and airports in Pennsylvania…

Experience

1. District Director of Operations

   HMSHost

   Jan 1984 — Present

   Personable and dedicated District Director Plaza Operations with decades of experience in the food service industry. Proven ability to plan and coordinate daily operational functions, and to manage projects to completion while assessing shifting priorities. Reputation for accuracy, skilled at conflict resolution, experienced and comfortable with guiding a team. A pleasant demeanor working with upper management, associates and customers, and proven reliability in safeguarding confidential information. Oversee the management of food services for several PA Turnpike plazas, the Turnpike administration cafeteria and HIA airport. Recent accomplishments include opening two new stores and exceeding budget goals. PROFESSIONAL EXPERIENCE HMSHOST – Bethesda, MD June 2003 to present Plaza Operations Director (February 2008 to present) • Assists the Senior Director of Operations in directing the daily operations of medium to high volume travel plazas, including the development and implementation of the annual budget, and works with branch-level management to ensure budgeted sales and profit goals are achieved. • Effectively plans, organizes, prioritizes and assigns business activities. • Ensures all company/brand standards and safety guidelines are met. • Provides recommendations for hiring, termination, advancement and other status changes of plaza associates.

Skills

• Restaurant Management
• Management
• Customer Satisfaction
• Catering
• Retail
• Inventory Management
• Team Building
• Forecasting
• Food & Beverage
• Training
• Multi-Unit
• Budgets
• Customer Service
• Leadership
• Food