Diane Farinhas

About Diane Farinhas

Experienced Senior Client Solutions Manager with a demonstrated history of working in the events services industry for the past 20 years. I have learned the key fundamentals of event planning to include project management, budget management, logistics, and project supervision. I believe this experience, along with my previous work and course background, has greatly helped to prepare me for continued opportunities and success in the field of event planning and special events. Furthermore, my long time interest in planning, my keen eye for style and detail, and the pairing of these, leads me to believe that I am a strong candidate for the event industry. My strong organizational skills and my outgoing personality have enabled me to be very productive, successful, and versatile in a number of contexts. I see myself not only as a team player, but also as an individual who thrives on a challenge with the constant willingness to learn new things and strive for continued excellence in all that I do. In her spare time, Diane enjoys traveling around the globe—whether it’s hiking in Yosemite; road-tripping through California on the Pacific Coast Highway; cruising through Spain, Monte Carlo, and France; or touring the wine country in Italy. She loves adventure and enjoys rock climbing, canyoneering, and skydiving, but she also likes to relax on the beach and enjoy the sun and a tropical cocktail. Diane is also an avid exercise fan, knowing that exercise makes her feel happier and more relaxed.

Experience

1. Senior Client Solutions Manager, Corporate Accounts

   Freeman Company

   Sep 2019 — Present

   Collaborate with client exhibition and brand groups to define needs, determine and execute exhibition and project deliverables. Provide timely reports as required. • Produces timely and accurate estimates of cost on exhibit construction, graphics, field services and shipping, taking in to account company production methods, labor and material costs. Generate proposals and change orders detailing scope of services. • Uses industry knowledge to understand and recommend products and services that are most appropriate for maximizing client results. Understands client needs and their personal drivers and motivators. Identifies opportunities, which can further solidify the customer partnership. • Understands all aspects of branch operations and logistics so the account can be managed appropriately. Ensure production information is communicated effectively to all producing branches involved with the event or project and follow through to completion, including invoicing. • Ensure that customer needs are met and alert appropriate team to any failures to ensure ongoing customer satisfaction. • Work in conjunction with various department leads and team members to enter inaccurate data for salesforce.com using critical thinking skills to ensure appropriate information is captured, maintained and updated.

Education

• Berkeley College

  Associate's degree, Business Administration and Management, General

  1995 — 1997

• Kean University

  Bachelor of Science (B.S.), Business Administration and Management, General

  1997 — 2000

• Berkeley College-New Jersey

  Associates Degree, Management Science

  1995 — 1997