Diane Bowman
Insightful, Experienced Product Owner/Manager • Specialties: Automation, User & Market Analysis, User-Centered Design, Product Strategy. Simplicity can be the greatest solution.
- Role
- Customer Service Specialist at Lowe's Companies, Inc.
- Location
- Staunton, VA, US
- LinkedIn followers
- 500 followers
About Diane Bowman
Empowering businesses to win with customer-centric solutions. Proven track record of driving growth and innovation through data-driven insights and Agile methodologies. Skilled in user research, data mining and research, KPI/OKRs and building high-performing teams with continuous learning.I\'ve had the opportunity to take on more senior roles in the past, but through those experiences, I\'ve realized that what I enjoy most is the hands-on work and the specific responsibilities that come with the Product Owner/Product Manager role. I am looking for a position where I can focus on what I love doing every day- working with development teams to meet goals and innovate. I enjoy digging in to research to find the problem to be solved and remove blockers for the team. Prioritizing my mental and physical well-being has become increasingly important to me, and I believe that stepping back into a role I’m passionate about will help me maintain that balance.What lights me up?Partnering and collaboration! Infusing my background in theatre arts and music into my work. The result is using collaboration to create meaningful experiences for customers that drives positive outcomes and generates revenue. Building on collaboration and interaction that informs, entertains and moves people to re-think their assumptions is what drives me the most. I love to be surprised! I am trained to think outside the box, to innovate, and to bring fresh perspectives to my work. This creative approach can drive innovation in any industry, leading to new ideas and solutions that might otherwise be overlooked. I have a curiosity for solving customer needs, cutting waste, and a talent for digging into data to validate an assumption or discover low-hanging fruit.
Experience
Customer Service Specialist
Jul 2025 — Present · US
Front end customer service
Education
University of West Georgia
B.A
Skills
- Visio
- Adobe Acrobat
- Networking
- Security
- Emerging Technologies
- Program Management
- Telecommunications
- Online Help
- Snagit
- Team Management
- Software Documentation
- Software Development
- Disaster Recovery
- Process Improvement
- Business Process Improvement
- Framemaker
- Technical Communication
- Management
- Technical Writing
- Product Management
- Project Management
- Databases
- Technical Documentation
- Information Mapping
- Business Continuity
- Sharepoint
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