Diane Yarosis
Multi-team Leader @H&R Block
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WORK HISTORY
Multi-team Leader @H&R Block
Brandon, FL, US
EDUCATION
University of Phoenix
Bachelor of Science (B.S.)
SKILLS
ABOUT DIANE YAROSIS
National Operations Center Director, with Fortune 500 experience in developing and implementing strategic initiatives and programs in support of key business goals in healthcare and telecom. Accomplished operations and customer service leader backed by proven track record of success in corporate operations and customer service environments. Self-motivated and innovative leader with expertise in: executing strategic initiatives, strong cross-functional collaboration, employee development, customer relationship management, process improvement, and creating a culture of accountability, empowerment and service excellence. Possess an in-depth ability to determine operational needs, and then define and deliver appropriate solutions designed to increase operational efficiency while enhancing customer and employee satisfaction. Additional strengths include: Leading High-Performance Teams Leveraging Technology & Vendor Relations Driving Operational Efficiency Delivering Growth Initiatives
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