Diane Williamson

Tm - Digital Admin & Optimisation Exec\'s for Ppc Adcampaigns,post Live Websites,on Line Store Shops @Hibu

Reading, GB

I managed a team of 16 Executives (Digital Administration & Optimisation Executives).• Regular huddles, team meetings and 1 to 1’s.• Ensuring productivity and quality targets are met in a target driven environment.• Measuring Performance, quality, quantity and customer satisfaction.• Reporting & Project Management.• Training, Coaching and Motivating.• Monitoring Sick absences & Annual Leave, Scorecards & individual objectives, Monthly, Quarterly & Annual Reviews.• Escalated customers.• Reviewing Policies & Procedures to ensure best practice.• Ad Hoc Projects.• Ensuring team objectives are met to aid the overall dept and company objectives.