Diane Rivera
Operations Leader | Customer Experience Strategist | Efficiency Enthusiast
- Role
- Operations at SKIMS
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Diane Rivera
Operations professional with 17+ years experience in apparel and footwear B2B distribution• Senior leader with 10+ years experience managing a team of direct reports, talent recruiting, training and development• Dedicated and passionate leader with demonstrated ability to understand and follow through on key processes relating to order lifecycle, supply chain and project management.• Primary experience in B2B sales operations management, ERP and CRM sytems and implementations, Excel, BI reporting and B2B platforms.
Experience
Operations
Oct 2025 — Present
Senior operations leader specializing in wholesale/B2B fulfillment, 3PL optimization, and operational scale. Translating sales forecasts into executable capacity, own outbound order performance end-to-end, and build KPI frameworks that drive speed, accuracy, and service-level excellence. Trusted partner to Sales, Planning, and Logistics teams in delivering profitable, customer-first growth.
Education
FIDM
Associate of Arts (AA), Apparel Industry Management
Scottsdale Community College
Associate of Arts (A.A.), General Studies
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