Diane Persaud
Closing Department Manager
- Role
- Closing Department Supervisor at Keller Home Loans
- Location
- West Palm Beach, FL, US
- LinkedIn followers
- 500 followers
Experience
Closing Department Supervisor
Feb 2019 — Present
Handle clients with purchase and refinance transactions to ensure pre-closing, closing and post-closing matters are given great service with internal and external partners, engaging in regular communication regarding escalated issues, turnaround time, file status, rush and extensive requests.Lead closing staff to consistently meet daily functions in a timely manner, including document review, document preparation, funding authorization and post-closing needs for multi-state closings.Take charge of monitoring pipeline to guarantee fulfillment of metrics each day, on-time closing and funding of loans, recording of accurate and compliant TILA-RESPA Integrated Disclosure (TRID), sending of change of circumstance (COC) sending of wires, evaluating escrow accounts and completion of funding documents according to specific portfolio, investor or insurer guidelines.Demonstrate coaching, teaching, and leadership capabilities to staff with regard to performance, staffing levels and needs, company and departmental policies and procedures, and productivity goals. Facilitate one-on-one mentorship with team members that are unable to achieve production or quality expectations. Serve as subject matter expert with management and risk team to improve operations process, decrease post-closing suspense and reduce overall risk.
Education
John Jay College (CUNY)
Bachelor of Arts - BA
Skills
- U.s. Federal Housing Authority (Fha)
- Residential Mortgages
- Mortgage Lending
- Mortgage Banking
- Reverse Mortgages
- Real Estate
- Government Loans
- Va Loans
- Loan Origination
- Default
- Loans
- Real Estate Financing
- Loan Servicing
- Home Equity Loans
- Loan Modifications
- Fha
- Loss Mitigation
- Fha Financing
- Banking
- Refinance
- Credit
- Mortgage Underwriting
- Commercial Mortgages
- Mortgage Servicing
- Usda
- Construction Loans
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.