Diane Mullen
Manager, Intercultural Academy at Cartus
- Role
- Manager, Intercultural Academy at Cartus
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Diane Mullen
Experienced Academy Manager And Certified Coach with a demonstrated history of working in the cross-cultural industry. Skilled in Intercultural Communication, Customer Service, Coaching, Organizational Development, and Executive Coaching. Strong intercultural professional with a Master of Science (MS) focused in Organizational Development from Loyola University Chicago.
Experience
Manager, Intercultural Academy
Jan 2015 — Present · Danbury, CT, US
Program delivery•Deliver programs for all Cartus products including VIP, C-Suite, high visibility and high risk programs•Responsible for delivery of prospect and client demos to complete the sales cycleCoach Development Process•Design and manage the Coach Development process•Deliver virtual Coach Development programs•Manage the post Coach Development program process to ensure coaches are successfully delivering Cartus cross-cultural programsDevelopment of Global Coach Network•Provide just-in-time support to Coaches as required for all products•Ongoing development of the 300+ Global Coach Network to ensure high quality resultsQuality control•Review material for specialty programs—both product content and SME materials •Support Account Management in responding to client requests•Support Operations to customize and delivery of high quality programs
Education
Harvard Extension School
Training and Development in Organizations
1991 — 1991
Loyola University Chicago
Master of Science (MS), Organizational Development
1998 — 2000
Harvard Extension School
Managing Conflict
1989 — 1989
American University
Executive Coaching ICF ACTP, Leadership Coaching for Organization Performance
2018 — 2019
Denison University
Bachelor's degree, History/Spanish
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