Diane McManman Schnitker
CX Manager | Research & Insights | Journey Mapping
- Role
- Senior Consumer Experience Analyst at Optum
- Location
- Dayton, MN, US
- LinkedIn followers
- 500 followers
About Diane McManman Schnitker
I am a Senior CX Researcher at Heart of the Customer, a leading customer experience consulting firm. I create engaging and insightful reports and presentations for our clients, based on the data and feedback we collect from their customers. My mission is to help our clients understand and improve their customer journeys, loyalty, and satisfaction, and to empower them to deliver exceptional value and service. I am also a JV lacrosse coach at my alma mater, Champlin Park High School, where I enjoy mentoring and supporting young athletes. I value teamwork, innovation, and excellence, and I am always looking for new challenges and opportunities to grow and make a positive impact.
Experience
Senior Consumer Experience Analyst
Aug 2025 — Present · Minneapolis, MN, US
Education
University of Minnesota-Duluth
Bachelors, Biology
2010 — 2014
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.