Diane Kendray
Lead Customer Service and Planning Manager @Home Group
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WORK HISTORY
Lead Customer Service and Planning Manager @Home Group
Durham, GB
ABOUT DIANE KENDRAY
Highly experienced Senior Manager with a proven ability of delivering strategic and operational excellence in a range of business sectors: Responsive and Cyclical Repairs and Maintenance including Compliance; Social Housing; Retail and Commercial Banking.• Strong track record of successfully delivering projects and change management in hierarchical and matrix management environments both locally and nationally.• Fully conversant in delivering an excellent customer centric service with outstanding leadership and interpersonal skills.• Significant experience of leading continuous improvement and implementing recommendations within a business transformation capacity.• 23 years experience of direct line management across a range of diverse teams up to 60 staff.
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