Diandra Dinanath

Experience

1. Human Resource Information System Manager

   Macmillan

   Apr 2024 — Present

   Project & Process Management: Lead HRIS initiatives supporting HR and business objectives, managing project tasks, risk mitigation, and issue resolution in collaboration with HR, Payroll, Benefits, and Talent Management teams. Ensure timely and within-budget delivery of system enhancements and process improvements.HRIS System Administration & Support: Oversee daily operations of HRIS database modules (Recruitment, Onboarding, Core HR, BackOffice, UTM) for 2,200+ users across the U.S, Canada, and the U.K, ensuring data integrity, security, and system reliability. Provide production support, troubleshoot issues, and resolve cases in partnership with IT and vendor support teams.System Enhancements & Implementation: Implement UTM and Recruiting modules for U.S. and Canadian users, as well as the HRIS global product for the U.K. Provide ongoing payroll support and system maintenance, including testing and deploying upgrades.Process Optimization & Compliance: Work closely with HR teams to streamline job requisition processing, onboarding, employee changes, and supervisory relationships within HRIS. Partner with Legal to implement and maintain Paid Time Off policies in compliance with local, state, and federal regulations.Collaboration & Cross-Functional Partnership: Engage with Benefits for new benefits file feed implementations and Learning & Development for tracking training within HRIS. Coordinate with Payroll for weekly payroll audits and mass uploads related to salary adjustments, bonuses, PTO, and organizational changes.Data Reporting & Analytics: Develop and provide monthly headcount and turnover reports for business leaders. Generate custom reports and conduct system audits to ensure accuracy and efficiency.Change Management & User Training: Document system processes and policies, lead training sessions, and create user guides to support HR and business users. Recommend system enhancements and process changes to improve HR technology and operations.

Education

• St. John's University

  Bachelor’s Degree, Criminal Justice

• Fordham University School of Law

  Master of Studies in Law (MSL), Corporate Compliance

  2020 — 2021

Skills

• Public Speaking
• Research
• Performance Management
• Communication
• Community Outreach
• Nonprofits
• Fundraising
• Interviews
• Leadership Development
• Customer Service Training
• Human Resources
• Recruiting
• Screening Resumes
• Social Services
• Organizational Development
• Event Planning
• Training
• Policy
• Hospitality
• Program Development
• Onboarding
• Customer Relations
• Exit Interviews
• Interviewing
• Talent Management
• Customer Service
• Legal Compliance
• Employee Relations