Diana Spohn
Implementations Support Manager @ Acadia Healthcare | EMR-Focus
- Role
- Implementations Support Manager at Acadia Healthcare
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Diana Spohn
Strategic healthcare technology and operations leader with 10+ years driving enterprise…
Experience
Implementations Support Manager
May 2024 — Present · Franklin, TN, US
Oversee and coordinate large teams of full-time analysts and trainers remotely, delivering EMR implementations and training across 20+ sites since May 2024 within Acadia\'s 250+ facility network spanning 38 states and Puerto Rico: Direct end-to-end technology implementations for newly acquired facilities, joint ventures, new builds, and paper-to-digital conversions through strategic remote oversight and coordination- & : Personally built scalable budget estimation and scheduling tools enabling effective implementation management while maintaining high team performance and reducing burnout risk despite demanding project timelines: Interface with facility C-suite and operational staff to build confidence in processes and drive organizational change, maintaining high satisfaction across implementations: Transformed underperforming team through strategic performance improvement plans, mentorship, and selective talent acquisition - promoted 2 high performers to leadership roles while replacing non-performing staff with new hires who achieved high performance within 6 months: Develop scalable go-live support frameworks ensuring smooth transitions and optimized system adoption
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