Diana Miles

Managing Director Comms, Media & Technology Complex Business Transformation Innovation Ai @Accenture

For the last 5 years as a Managing Director in Accenture, I have continued to work with UK-based cable and mobile network providers across the communications and media industry to deliver complex, business-wide transformation programmes that drive innovation across people, process and technology. I now play the role of “Client Account Lead” where I provide the interface between the client and Accenture - managing the client relationship, driving programmes and facilitating and supporting the best people to deliver the best solutions. My goal is always to work in partnership with clients, building trust through authentic relationships and honest and transparent communications. In addition to being a partner to our clients, as part of the Accenture leadership team I mentor, coach and steward our people who work on my account teams and more broadly within my sector. I strive to make sure we foster a fully diverse and inclusive working environment and to support our teams to build the right career paths for their aspirations. And at the foundation of all of this I support people to get balance across work and home life. As an Accenture leader with a young family, I take this part of my role and the mental health of my teams very seriously.