Diana Thorne

About Diana Thorne

I am an accomplished IT leader with over 10 years of experience in system development and defining technology strategy. My specific expertise is in the retail supply chain technology space, but I am open to learning in new industries. I have implemented warehouse management and warehouse control (material handling) systems for both greenfield (new construction) and conversion sites. My experience in both direct to consumer fulfillment and brick and mortar distribution have given me the ability to define and execute multichannel strategies. My strengths include- program level analysis and management- managing project stakeholders effectively - excellent communication skills- mentoring and coaching- business case development- roadmapping- issue framing and analysis- developing process flows- gathering business requirements, documenting business requirements- defining complex project and program test plans- implementation / go-live support, including incident management and communicationI can be reached via LinkedIn or at d••••••••@gmail.com.

Experience

1. Manager, IT Applications

   Caribou Coffee

   Sep 2021 — Present · Minneapolis, MN, US

Education

• UMN Carlson School of Management

  BS, Management Information Systems, Spanish

  2000 — 2004

Skills

• Business Process
• Ms Project
• Analysis
• Integration
• IT Strategy
• Visio
• Microsoft Excel
• Vendor Management
• Access
• User Acceptance Testing
• Retail
• Sharepoint
• Business Analysis
• Sdlc
• Cross-Functional Team Leadership
• Requirements Analysis
• Requirements Gathering
• Microsoft Office
• Supply Chain