Diana Gabriela Dinca
Receptionist @Paul Rigby Volvo
Signup · Get unlimited contacts
WORK HISTORY
Receptionist @Paul Rigby Volvo
Birmingham, GB
As a receptionist at Volvo, I play a crucial role in creating a positive first impression for all visitors and clients. My responsibilities include-Greeting Customers: Warmly welcoming all visitors and clients as they arrive, ensuring they feel valued and attended to- Answering Calls:Managing incoming phone calls promptly and professionally, directing calls to the appropriate departments or personnel, and taking messages when necessary- Customer Assistance:Providing accurate information to customers regarding services, products, and appointments, and addressing any inquiries or concerns they may have- Administrative Support:Assisting with various administrative tasks such as scheduling appointments, managing calendars, and maintaining a clean and organised reception area- Coordination:Collaborating with other staff members to ensure smooth operations and effective communication within the dealership.
EDUCATION
Birmingham City University
BA Business Management
Cockshut Hill School
Gcse
Solihull Sixth Form College
Btec, Business level 3
ABOUT DIANA GABRIELA DINCA
Currently pursuing a BA in Business Management at Birmingham City University, paired with hands-on experience as a receptionist at Paul Rigby Volvo. Contributed to creating positive client experiences through strong communication skills, customer assistance, and administrative support. Proficient in tools like Microsoft Excel, with a foundation in business principles from prior academic training. At Volvo, partnered with team members to provide seamless customer service by managing inquiries, scheduling appointments, and maintaining professional interactions. Driven to enhance organizational efficiency by problem-solving and fostering collaborative environments. Committed to aligning with organizational values and bringing diverse perspectives to each task.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.